Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Fascinated by the future and captivated by technology?

Looking to join a dynamic and innovative Risk Function? 

Smart, driven and want to make a difference in the world?

You’ll fit right in. 

Visa is one of the world’s leaders in digital payments.  Our mission is to connect the world through the most innovative, reliable, and secure payments network - enabling individuals, businesses, and economies to thrive.  Visa globally facilitates digital payments across more than 200 countries and territories among a global set of consumers, merchants, financial institutions, businesses, strategic partners, and government entities through innovative technologies. 

With new ways to pay, Visa has evolved into a company that is a Trusted Engine of Commerce, providing payment solutions for everyone, everywhere.

Risk directly supports Visa’s strategic priorities to drive sustainable growth and protect Visa’s brand and reputation.

Risk is the backbone of Visa, providing constructive solutions and challenge, partnering with the business to help identify and manage risks, balancing risk, and reward, and providing insights to inform senior management’s strategy and decision making.

We strive to be a diverse, inclusive, best in class Risk function, where we provide exciting development opportunities for our people.

We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone.

If you think you could support Visa as a Third-Party Lifecycle Management Manager, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

The Third-Party Lifecycle Management Programme (TLMP) team provides support to businesses and functions so that they can achieve their strategic aims when engaging with Third Parties.  We ensure that the third parties we engage with meet the Visa risk appetite and that the business can grow safely.

The TLMP Manager is a critical role in the TLMP team and will support much of the operational delivery of the team.  The output of the TLMP Manager is directly related to the pace of business growth.  The TLMP Manager will have a unique opportunity to engage all areas and levels of Visa in multiple jurisdictions.

Key accountabilities and activities of the TLMP Manager:

• Support and guide the TLMP Analyst in the risk assessments for all new third-party engagements.
• Act as a consultant to business and function teams who are engaging with a third party.
• Provide advice, guidance, and challenge to business and function team on third party risk matters.
• Under the guidance of the TLMP Senior Manager, develop reporting metrics and deliver insightful management information on the performance of the TLMP processes as well as the risks across the third party portfolio.
• Deliver broader reporting and management information as directed across the corporate risk space, notably across Technology and Cybersecurity.
• Act as subject matter expert in the use of the third-party risk system of record to achieve optimal risk records that support good risk management practices.
• Ensure that TLMP procedures are adhere to, and that VEL TLMP consistently delivers its requirements within SLAs.
• Manage the VEL residual risk exposures across the third party portfolio as described in the Risk Register, Supplier Watch List, and Do Not Do Business List.
• Execute on discrete projects on behalf of TLMP as directed by the TLMP Director and Senior Manager.
• Analyse and document the VEL regulatory gap analysis to ensure that TLMP continually meets regulatory obligations.
• Ensure that TLMP Policies and procedures are being followed across Visa.
• Participate in, and at times conduct, training for Visa staff.
• Support additional reporting and insight to broader corporate risk projects as directed, including oversight and challenge of the VEL / VTO construct.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after…

• Demonstrable experience in Third-Party Risk, Operational Risk, Compliance and/or Audit experience preferred.
• Proven ability in performing risk assessments.
• Positive attitude, high level of integrity and intellectual curiosity
• Excellent written and oral communication skills
• Strong risk and controls mindset with an understanding of how to appropriately document assessments.
• Proficient in Word, Excel, and PowerPoint.
• Fluent in English, strong communications, interpersonal and presentation skills
• Cybersecurity, Technology, or Data Resilience/Privacy experience would be an advantage, though not essential.
• Excellent analytical skills and attention to detail, comfortable in challenging the status quo and undertaking analysis to better understand business issues and to propose solutions.

Personal characteristics and a trusted adviser who:

• Provides effective constructive and business-aware challenge.
• Consults, as appropriate, on key risk management initiatives
• Is regarded as an expert in their field and an agent for change.
• Proven ability to collaborate and influence successfully within a matrix organisation.
• Intellectual rigour and business acumen needed to make sound judgements and handle complex situations and information.
• A strong team player with the ability to build and maintain effective partnerships across the organisation.
• A questioning mind that proactively looks for pragmatic and innovative approaches to issues
• A results-orientated and highly motivated person who functions well in a global, matrix organisation.
• Highly collaborative with strong interpersonal skills, including influencing and stakeholder management.
• Takes full ownership of assigned responsibilities and driven to go beyond the minimum requirements.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.