Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The payments industry is transformed by innovation, stimulated by a combination of new technologies, market entrants and regulation. Consumer lending is no longer a service exclusively offered by traditional players such as Issuers and Financing houses. There are numerous fintechs entering the space with a promise of more agile, flexible and customer friendly solutions. Most notably BNPL have shown immense growth over the last 18 months creating new marketplaces with Instalments payments as a leading feature. As the world’s leading payments technology company, it’s important that Visa continues to innovate through its own solutions and through strategic partnerships with key players in the field. 
We are looking for a Lending specialist to join the UK&I Consumer Solutions Team.

• The candidate will be the Credit product owner for the UK&I and will provide Credit Subject Matter Expertise (SME) support on client activities, assisting with credit product support and pushing forward the credit agenda

• A good understanding of key traditional and emerging players in the lending ecosystem and a thorough understanding of payments regulation with a focus on credit (e.g. understanding FCA plans to regulate the BNPL market, Consumer duty, Consumer Credit Act s.75 etc.) is paramount

• They will support the development of a Future of Credit vision and Lending GTM strategy in alignment with Visa’s strategic objectives, and will work alongside Sales and Business Development to deliver against this plan.

• They will work directly with our Issuers and Lenders to develop and deliver new lending propositions, taking a customer centric and data driven approach, delivering a clear ROI to Visa and the client.

• The candidate will need to demonstrate strong commercial acumen, data fluency and have an in depth understanding of Credit P&L KPIs, as well as trends in customer experience and how they influence customer engagement and adoption.

• The candidate will work with product and segment managers in the UKI and European Hub product teams, Consulting and Marketing to develop commercially viable value propositions that combine Visa and partner assets to meet consumer lending needs.

What we expect of you, day to day.

• Lead day to day management of Visa’s credit product strategy and opportunity identification, including both short- and long-term strategic planning for lending.

• Lead credit relationships with issuers and lenders, working towards the delivery of credit products and propositions and accelerate market adoption of products already live in market.

• Support the Credit Origination strategy facing off to Issuers and Lenders, working towards the delivery of a Minimum Viable Product (MVP) and accelerate market adoption.

• Provide analysis and input for key Client RfPs and providing stakeholders with regular updates on credit performance. 

• Maintain oversight on consumer trends, changes in the lending ecosystem and regulatory landscape.

• Use your product expertise and commercial acumen to propose new lending solutions, leveraging proprietary and partner capabilities, placing the consumer at the heart of it.

• Develop, roll out and monitor of financial performance indicators for credit products across segments, consisting of revenue targets and product metrics.

• Work closely with Product and Segment managers in the UK&I and European Hub teams, Consulting and Marketing to align on business objectives.

• Manage stakeholders across Visa’s and the Bank’s businesses. Working hand in hand with the sales team to identify individuals and regularly engage to ensure smooth delivery of objectives.

• Partner with the individual initiative leads to ensure timely delivery and consistent communication for all initiatives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after…

• Experience in the payments industry, preferably in product management or strategy at an Issuer, Lender, BNPL
•  Deep understanding of P&L KPIs & sharp understanding of macroeconomics, payments regulation, consumer behaviour, product operations, business processes
• Understanding of the E2E credit value chain. From Acquisition to Customer servicing
• Sound business acumen, analytical skills and keen understanding of new technology payment business models and profitability drivers
• Familiarity with development of new consumer value propositions, a passion for meeting consumer needs and ability to translate customer need to commercially viable propositions.
• Strategic thought leadership coupled with execution bias to support or drive initiatives and meet key result areas.
• Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organisation.
• Educated to degree level or equivalent working experience.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.