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Director, Client Consulting at Visa
Dubai, United Arab Emirates


Job Descrption

Company Description

Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.

Job Description

  • Conduct data analysis using Visa and external data to understand client needs across the focus markets and identify opportunities for consulting assignments with clients across their assigned region
  • Provide support in developing country plans for consulting activity with clients, securing funds from partnership agreements to support consulting projects where such agreements exist
  • Work closely with the engagement team, manager and client representative to deliver the projects
  • Run project work stream on a day-to-day basis, including conducting research and data analysis and synthesizing them to develop insights and recommendations
  • Assume full project management responsibility for the assigned project and be the primary liaison with the client and internal stakeholders for project updates
  • Support or lead on developing hypotheses, contribute to conclusions and assist other senior team members in presenting back to the client
  • Support or lead on project economics and to manage risk and quality of the project deliverables
  • Provide client project implementation support
  • Help develop and deliver client training programs and impart best practices knowledge sharing to Visa clients
  • Support knowledge sharing with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients
  • Support the team in developing and bringing the Visa Consulting & Analytics proposition in the market
  • Manage the preparation of proposals for new client work
  • Contribute to the development of Visa Consulting & Analytics thought leadership materials
  • Support business development initiatives by assisting in developing our product offerings, and marketing to external and internal clients
  • Carrying out other ad hoc support and internal team projects

Qualifications

Bachelor’s degree with 12-15 years of progressively responsible business experience in Digital payments, Retail Banking, Management Consulting or Corporate Strategy.
A master’s degree would be an advantage

• Experience working in one or more large card payment markets around the globe
• Good understanding of the Payments and Banking Industry
• Good knowledge of data, market and business intelligence
• Demonstrated ability to incorporate new techniques to solve business problems
• Consulting skills and client engagement capabilities.
• Advanced client management and presentation skills.
• Credibility with clients and working teams and applying diplomacy to extract desired outcomes.
• Comfortable interacting with and presenting to senior management of clients and Visa
• Advanced PowerPoint and Excel skills
• Superior project management skills. Fluent communicator
• Self-motivated and able to use own initiative with limited direction
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary group
• Experience building and cultivating teams
• Experience planning, organizing, and managing multiple large projects with diverse cross-functional teams
• Demonstrated resource planning and delivery skills
• Able to deliver results within committed scope, timeline and budget
• Very strong people/project management skills and experience
• Able to travel within MENA on short notice
• Able to work in a multi-cultural environment
• Fluency in English mandatory. Arabic desired but not a prerequisite
• Business Experience
• Results-oriented with strong problem-solving skills and demonstrated intellectual and analytical rigor
• Good business acumen with a track record in solving business problems through data-driven quantitative methodologies.
• Experience in payment, retail banking, or retail merchant industries is preferred
• Team oriented, collaborative, diplomatic, and flexible style
• Detail oriented, expected to ensure highest level of quality/rigor in reports and data analysis
• Proven skills in translating analytics output to actionable recommendations and delivery 
• Experience in presenting ideas and analysis to stakeholders whilst tailoring data-driven results to various audience levels
• Exhibits intellectual curiosity and a desire for continuous learning
 

Additional Information

All your information will be kept confidential according to EEO guidelines.


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