Company Description

Informa is a leading business intelligence, academic publishing, knowledge and events business. We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Job Description

The Microsoft M365 Engineer, reporting to Director of Enterprise Identity & Access, will be responsible for the design, implementation, and support of Microsoft Office 365 and related technologies. This role will work within a global team of engineers utilizing Agile work delivery practices.

The role requires extensive hands-on technical experience with Office 365 and its various applications including Exchange Online, SharePoint Online, Teams, Power Apps, and PowerBI. The ideal candidate will have a strong understanding of PowerShell scripting and Microsoft certifications are highly desirable. This role can be mostly remote and may also involve occasional regional travel, no more than 10%. 

Key Responsibilities include:

1. Design, implement, and support Office 365 and related technologies.
2. Manage and monitor Office 365 services and features.
3. Develop and maintain PowerShell scripts, flows and apps for automation and administration.
4. Collaborate with teams to identify and drive improvements in the Office 365 environment.
5. Provide technical guidance and support to end users.
6. Stay current with Microsoft’s changes, transitions, and updates to Office 365.

Qualifications

The Micr365 Engineer will play a crucial role in ensuring the smooth operation of our Office 365 environment. This role requires a high level of technical expertise as well as excellent customer service and communication skills. The ability to navigate a complex organization and work with various teams is essential. We look forward to your application.

Key Skills:

1. Extensive hands-on experience with Exchange Online, SharePoint Online, Teams, Power Apps, PowerBI.
2. Proficiency in PowerShell scripting.
3. Strong understanding of Office 365 architecture and service capabilities.
4. Microsoft certifications are highly desirable.
5. Excellent customer service skills.
6. Strong business communication skills.
7. Ability to navigate a complex organization.

Additional Information

Why work for Informa?

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), gender identity, age, marital status, citizenship, or other protected characteristics under federal, state or local law. 

This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.