Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

Salary range - £36,000 - £39,000 per annum.

Details of the role:

This is an ideal role for someone looking to develop their M365, as a key part of this role will be developing and supporting the Power Apps platform. You will be working with a small Application support team, supporting a local London authority. As part of this role, you will be responsible for the day to day task management of the Application team, so a background in Application support would be an advantage, along with an interest in moving to a team leader role. 

Responsibilities:

• Providing support and administration of the Microsoft 365 environment and its capabilities
• Working with the wider teams to resolve more challenging issues
• Working with 3rd party vendors including Microsoft
• Supporting and guiding other members of the team
• Lead the identification of automation opportunities and the resulting design, documentation and development of solutions, exploiting the M365 toolset.
• Enable the safe exploitation of M365 power platform capabilities such as Power Automate, and Power APPs.
• Service ownership for integrated services (Teams, OneDrive, Planner, Forms, Stream etc).
• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability.

Qualifications

Must-have Skills / Experience:

• Proven experience as a M365 Support Engineer, Technical Support Engineer
• Good understanding of ITIL framework and ticketing systems
• Strong communication skills

Desired Skills / Experience:

• Working knowledge of Active Directory (Azure AD) / Intune or other deployment tools
• Be certified in MS-900 Fundamentals and ideally certified in Product Specific
• Experience with Azure DevOps for development and CI/CD pipelines

Your qualities:

• You are motivated and ambitious enough to work on your own initiative, without needing direction.
• You are an organised planner with great communication skills.
• You are a team player with an enthusiastic, proactive attitude.
• You are comfortable with stakeholder management both locally and internationally.

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions 

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell 
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Other Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required. 

NEC is an equal opportunities employer, welcoming applications from all communities.