Job Description

As a Team Leader you will lead the day-to-day operations for a specific team, ensure service levels, compliance and drive continuous improvements in line with set targets for service, efficiency and cost.

RESPONSIBILITIES:  ​

• Lead, manage, and organize an outbound department team, and monitor productivity​
• Support outbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows​
• Responsible for retail store allocation & replenishment and online picking, pick location storage and replenishment, packing, potential future outbound VAS, and shipping to fulfill customer expectations​
• Secure efficiency and smooth operations in a cost-efficient way and according to H&M operational & sustainability standards​
• Guarantee optimal product availability and picking​
• Understand the features of the systems used in the warehouse, being able to run the operation on a daily basis​
• Responsible to conduct inventory counts​
• Identify risks and issues in daily DC outbound department team and report to outbound Department Manager to support​
• resolving identified risks, issues, and follow-up​

COMPETENCIES

• Good operational DC outbound experience across Online + Stores to effectively lead operations of an outbound team​
• Hands-on approach for pragmatic day-to-day workflow management and problem resolution​
• Understanding of outbound processes and garment flow​
• Good understanding of warehouse management system​
• Knowledgeable in operational outbound logistics  standards, as well as department sustainability targets ​
• Strong communication and coordination skills​
• Holistic view to look at the bigger perspective with a visionary approach ​
• Ability to encourage collaboration, co-creation and people development by empowering others ​
• Agile mindset with positive attitude to change & meaningful growth​
• Inclusive & empathetic towards others whilst encouraging diversity ​
• Self awareness, understanding your impact on others and contribution to the whole group​

Additional Information

This is a full time permanent position. 

Rotation of shift patterns 06:00 -14:30 & 14:00 - 22:30 ** must be fully flexible to work any 5 days out of 7. 

** Premium rate of pay for any PM shift worked

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries

Inclusion & Diversity 

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.