Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

Job Description

About the Role 

As a Part-Time Receptionist in the HR function, you will be responsible for providing administrative support to our colleagues and visitors and assisting the Support Office Experience Specialist in overall office operations and activities. In this role, you will support with overall office operations including managing administrative tasks, supporting office procedures, and ensuring seamless functioning of the reception area. 

This role reports into our HR Business Partner, USA-CA-PR Support Offices and is based out of the New York City Support Office. This position will be onsite Tues/Weds/Thurs 9AM-6PM. 

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• Greets and welcomes colleagues and visitors to Support Office, creating a positive impression and acting as a brand ambassador 

• Ensures the acceptable appearance, standards, and order of the office, specifically but not limited to all areas visited by external visitors. Areas include the reception area, bathrooms, walkways, kitchens, and supply rooms in partnership with the Facilities team 

• Performs all office routines, including opening and closing of the office and follows all office best practices and procedures 

• Partners with Support Office Experience Specialist on ordering catering services for special office events 

• Answers all incoming calls, checks general office voicemails, and distributes messages 

• Supports with conference rooms bookings and coordination of larger meetings as needed 

• Receives, sorts, and distributes incoming mail and packages and applies postage to outgoing mail. Assists departments with large mail orders and special projects 

• Maintains an overall clean and tidy appearance of the kitchen and lounge areas 

• Responsible for taking inventory and identifying replenishment of office supplies 

• Assists Support Office Experience Specialist as necessary, with various administrative tasks 

• Required schedule will be onsite Tues/Weds/Thurs 9AM-6PM, and additional weekdays as-needed 

Qualifications

Who You Are:  

• 1-2 years of experience as receptionist, administrative assistant, or other office assistant position  

• Strong sense of customer service and interpersonal skills 

• Ability to multitask and maintain a professional demeanor 

• Professional appearance and manner 

• Ability to prioritize tasks 

• Flexible to handle issues as they arise 

• Works well in a fast-paced environment 

• Excellent verbal, written and listening communication skills 

• Proficient with Excel, Microsoft Word, and Outlook 

• Good typing and data entry skills (40wpm) 

Additional Information

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

• We are an inclusive company where you’re encouraged to be yourself at work 

• You will have access to a large global talent community, where career growth and aspirations have no limits 

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community 

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS 

Compensation: salary range is $21.68-$24.12 hourly** 

Job Status: Non-Exempt, Hourly 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. 

EEOC Code: OFC