Worldwide Companies City

Job Descrption

Organisation - Customers, Communication and Technology

Job - Technology Service Operations

Position Type - Full Time

Job title – Senior Application Engineer - SAP

Salary – Band 3 - £65k + allowance (dependent on skills & experience)
Location – Pier Walk/ Hybrid
Contract Type – Perm (2 Year FTC Available)

The closing date for applications is 23:59 on 8th November 2024

Job Purpose

The Senior Application Engineer plays a critical role in managing the technical infrastructure of the SAP systems. The role requires a diverse set of skills to ensure the smooth functioning of the SAP application and the underlying database. The role holder is accountable for communicating all process related activities to the relevant parties in a customer focused manner and deal with any issues as they arise.

The Senior Application Engineer will provide SAP implementation and hands on Support skills in conjunction with TfLs journey to Update its ERP Landscape and be able to provide level 2 and 3... support to ensure TfL’s technology tools and services are available, up-to-date and secure.

Key Accountabilities
• Working as part of a project implementation to transition TfL from their current SAP ECC platform to SAP S/4 Hana
• Accountable for delivering the roadmap of activities that will ensue a successful transition to the S/4 Hana product suite
• Adhering to project plans defined, and meeting milestone dates within a programme of works
• Ensuring the appropriate technologies are utilised to meet the business process requirements as defined by the relevant organisational units
• Accountable for the day to day running and availability of services within their service portfolio including the service life cycle.

Knowledge

Essential:
• Knowledge of Enterprise Resource Planning, Database planning, SAP System Administration, Operation system knowledge, Performance monitoring and Tuning and/or integration technologies/systems
• A University Degree in the relevant technology/computer science subject/equivalent technical qualification or demonstrable industry experience in Service Support/Service Delivery environment
• Knowledge of current/emerging technologies and processes employed in Enterprise Wide IT services including Cloud technologies
• Knowledge IT applications in public transportation and its business environment
• Detailed technical and business process knowledge within the area of Functional SAP expertise

Desirable:
• IT Service Management qualification required, such as ITIL and/or its practical operation in a large organisation
• Knowledge of relevant national pertaining to the Government/Public Sector IT – e.g. Data Protection Act, EU Procurement Directives and Freedom of Information Act.
• Knowledge of the provision of effective technical support services to a complex, multi-site operation

.

Skills

Essential:

o SAP expertise in developing and implementing two or more of the following SAP skills:

§ SAP System Administration

§ SAP Database Management

§ SAP Operating system Knowledge

§ SAP Performance monitoring and tuning

§ SAP Upgrades and Patching

§ SAP integration technology

§ Interface And Integration

§ Background Job Management

§ System monitoring and Diagnostics.

o Proven upgrade/implementation experience to SAP S/4 Hana platform inc. knowledge of new associated technologies e.g. Fiori Launchpad, Business Technology Platform (BTP) & flexible workflow

o Extensive SAP configuration experience in the modules of expertise

o IT consultancy experience for SAP across multiple industries and client sites

o 7 years + previous experience working as part of a SAP implementation team

o The ability to take business process requirements and convert them into workable SAP solutions.

o Ability to write technical design documentation for the ABAP Teams (nc, workflow)

o Design & implementation of SAP Security and Authorisation objects to ensure the segregation of duties within a business process scenario

o Designing, developing & implementing complex end-to-end integration scenarios using the appropriate middleware (e.g. SAP Cloud Platform Integration (CPI), SAP PI/PO)

o Excellent oral and written communication skills at a business and technical level

o Ability to adapt your communication to meet all the communication needs of your target audience, including external partners

o Design and implementation of user requirements to configurable change and implementation

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process
• Please apply using your CV. PDF format preferred.
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV.

Probation:
In line with our Resourcing Policy (Feb 2014), internal employees are required to complete their probationary period before applying for internal TfL positions. Please ensure you have successfully completed your probation before applying for this role, otherwise your application may be withdrawn.

Formal warnings:
Internal employees with any current formal warnings are not eligible to apply for internal TfL vacancies until expiry of the warning. Ineligible applications may be withdrawn. Details of what is defined as a current formal warning can be found on Platform: https://transportforlondon.sharepoint.com/sites/Instructions-and-guidance-people-performance-and-rewards/SitePages/Applying-for-a-vacancy-with-a-formal-warning.aspx

NPL Applications

Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply

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