Job Description

The Senior Client Service and Sales Executive is responsible for executing client support-related activities including clients’ training processes, promoting and selling Business effective solutions among existing clients in Baltics, Canada, USA and West Europe.

RESPONSIBILITIES:

• Provide actionable recommendations and analytical insights on how to use Business effective solutions to resolve clients' business challenges and develop client's business
• Client servicing and developing using the insights from BES solutions
• Deliver timely and accurate services to clients and ensure the services provided meet clients' business needs and specifications as well as the company's quality standards
• Proactively develop client relationships and understand clients' business and information needs
• Actively attract current client's attention to existing services
• Maintain both external and internal business correspondence (communications, contracts, proposals, etc.)
• Trouble-shoot and resolve client inquiries related to set up, solutions, methodology, and other key aspects that impact client deliverables
• Proactively seeking upsell growth opportunities and launching BES solutions in USA/West Europe

A LITTLE BIT ABOUT YOU

You feel comfortable working with different stakeholders and presenting cloud-based solutions. Building relationships with others comes naturally to you. You enjoy selling and negotiation

REQUIREMENTS:

• University degree in Business / Economics/ Management, Marketing - preferably
• Excellent communication, presentation, organizational skills
• Experience connected with service sales, services in B2B, FMCG, is key
• Successful negotiation experience is an advantage
• Strong goal-oriented and leadership potential
• Proactive, with strong analytical and numerical skills
• Enjoy developing client relationships, giving high priority to client satisfaction
• English – must have, other languages are appreciated
• Time management skills and prioritization ability

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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