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Infrastructure Consultant (Onsite Support Engineer) at Netcompany
London, United Kingdom


Job Descrption

Company Description

Are you ready to join the forefront of technology innovation with Netcompany?  

As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.

Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

Job Description

To support our continued and exciting growth we are looking for experienced Infrastructure Consultant/IT Support to support our clients Systems. Working with a team of extremely talented colleagues in delivering a wide range of complex infrastructure projects for our clients that deliver real business outcomes. 

Key Responsibilites

  • Work on site 5 Days a week in London (Victoria Area) 
  • Be the single Point of Contact (SPoC) to provide support on most end user application like O365, Teams, Outlook, Sharepoint, Exchange and local applications on PC`s and mobile devices. 
  • Familiarity cloud management for windows 11, mobile devices using Microsoft endpoint manager and Autopilot, specifically on configuration, provisioning, troubleshooting, deployment and updating policies for windows 11 using Intune.
  • Onboard user, assigning license, and managing user and device groups. 
  • Responsible for the delivery of IT systems and services 

Qualifications

  • Technical skills installing, maintain and troubleshooting windows 11. 
  • Strong understanding of computer networks, security and meeting rooms. 
  • Experience using Active Directory/Azure Entra AD for identity and access management. 
  • TCP/IP and DNS troubleshooting 
  • Good experience of enterprise IT Support and providing support to end users. 
  • Worked with end user environments across a wide technology stack 
  • Solid knowledge of the Windows 11 platform and other Microsoft technologies 
  • Microsoft Office Skills  
  • Ability to work independently and triaging IT issues, escalate issues to third parties vendors where needed.
  • Excellent verbal and written communications no issue with communication at exec level/VIP. 
  • Service-minded, team player and be driven to help users.

Additional Information

Benefits include

  • Hybrid working model with some flexible working
  • 25 days’ holiday
  • Private Medical Health care via Vitality
  • Pension contribution, Life Assurance
  • Professional certifications supported as part of learning and development.
  • A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
  • Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024

We pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Kelly at reasonableadjustments@netcompany.com for assistance.

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