Company Description

RIXOS brand is expanding its portfolio of new properties in UAE with several exciting and highly-anticipated properties that will open over the next few months.  If you would love to join our rapidly growing RIXOS family please submit your application and qualification for our consideration.  Priority will be given to those with prior All-Inclusive experience which is essential for the operating models of our hotels. 

Job Description

You will have overall responsibility for ensuring smooth and efficient operation of the property and all its equipment, ancillary maintenance and repair services and protection.  Also, responsible for maintaining the structural aspects of the hotel as well as the maintenance of grounds and external facilities.

Planning & Organizing:

Manage the daily activities of the department.

Plan and organize work, communicate goals, and schedule colleagues to ensure proper coverage.

Ensure all colleagues are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.

Educate/train colleagues on current safety issues to ensure compliance with all local laws and safety regulations.

Assist with other duties as assigned and may serve as "manager on duty" as required.

Maintain and repair the interior and exterior of buildings, hotel rooms and contents.

Ensure the execution and achievement of the hotel's preventive maintenance program.

Monitor budget and control expenses within all areas of the department.

Participate in the preparation of the annual departmental operating budget and financials.

Establish and maintain procedures to: (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.

Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.

Assist in determining the security requirements necessary to ensure that hotel property, colleagues, residents and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes.

Drives weekly walk-throughs for all BOH/FOH areas

Drives operation innovation & sustainability projects

Personal Attributes

Proficient in all aspects of building operations and facilities management

Ability to work independently with good interpersonal skills

A creative, practical and pro-active approach to problem solving

A proven ability to build, lead and manage a team

An energetic and dynamic personality

Good communicator with fluency in English.  Ability to communicate in a local language where the hotel operates is desirable

Qualifications

Alongside key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Rixos service culture to be responsive, respectful and deliver a great experience.

Leading Myself

1. •             Positive Orientation
2. •             Operational Decision Making
3. •             Self-Development & Management

Leading Others

•             Developing an Empowered Team

•             Leading an Engaged and Diverse Team

•             Communication

Leading the Business

•             Advocating Guest Passion

•             Business Planning and Analysis

•             Business Improvement and Change

Experience/Certificates/Education

• Educated to bachelor’s degree level or beyond in Engineering management related discipline, or experience equivalent
• Prior experience as a Department Head in a large, fast paced organization
• Fluency in verbal and written English is essential – an additional language e.g. Arabic would be an advantage
• Must be a highly capable user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.
• Previous working experience in a truly global work environment is essential
• Impeccable planning and organization skills
• Systems and Maintenance of all operating equipment in the building is essential
• Ability to read and interpret complex data