Hi, we’re token.com. Our goal is to create a world where money can flow effortlessly into the things people truly care about. token.com is the fun, simple, and social platform to discover and invest in the game-changing ventures of tomorrow. At token.com we recognise the positive value of diversity, we promote equality and challenge discrimination. We actively encourage job applications from people of all backgrounds.

We’re a high-performance team of around 65 people. We have freedom and responsibility, a culture that encourages innovation, offers ownership and embraces knowledge sharing. We are now working as a team first, remote friendly company, arranging monthly get-togethers and regular team retreats. We also have a co-working space in London for collaboration and socialising. 

We are looking for a driven and detail-oriented Workplace Experience Coordinator who is based in London and can monitor and maintain the day-to-day duties of our People Team. This will be a very hands-on role, where you will have the opportunity to become a real ambassador for our culture! 

To help you best prepare, we’ve outlined the interview process for this role, we aim to have this process completed within 3 weeks:

• 30 minute Google Meet with our People and Talent Coordinator
• Skills assessment test
• 45 minute Google Meet with our Head of People
• Final 1 hour Google Meet with our People Team

Requirements

About you: 

What we’re looking for: 

• Demonstrated experience or exposure to office, HR, or team administrative roles.
• Prior experience within a fintech and/or startup environment.
• Efficient time management skills and meticulous attention to detail.
• Prioritisation: days may vary from opening a new office to ordering cakes!  
• Strong relationship-building skills in a “Team First, Remote Friendly” company: you will really need to get to know our people & our culture
• Excellent organisational and communication skills: you love a calendar and chatting to people across all levels! 
• You genuinely strive to understand and address the needs of a 'Team First, Remote Friendly' global team, placing a strong emphasis on empathy and fostering collaboration within remote work environments.
• You have a growth mindset : You efficiently utilise time, maintain attention to detail and constantly strive for scalability and improvement. 
• You jump at new challenges, find smarter ways to get things done, and clear the deck for the big stuff ahead.
• You have an enthusiasm for not only creating efficient processes to streamline your work, but additionally you think long term about how we can do things collaboratively, robustly, and in a way that grows with the business.
• Interest in the crypto space is a plus.

What you’ll be doing: 

• Office optimisation: Manage our London office space at WeWork, which includes access maintenance, postage, stock refilling, office redesign, equipment issues, and any potential office relocations
• IT support: Manage our company assets and equipment, coordinate software access and troubleshoot IT issues
• Team meeting coordination: work with our EA to the Founders to ensure that company meetings run smoothly, involving calendar management, room booking & producing slides. 
• Events: support our Marketing Ops Manager on the ground for our regular socials, offsites and learning & development activities
• Employee lifecycle: Support People & Talent on processes as required throughout onboarding & offboarding staff, including gifting and ordering equipment
• Engagement & Connection: continuously identify improvements for teams & individuals, to foster a strong sense of connection and belonging among team members, regardless of their physical location.
• Scheduling & Time Management: Proactively manage a complex calendar across multiple time zones and locations, ensuring 100% accuracy at all times. You’ll coordinate schedules on behalf of multiple stakeholders, maximising time efficiency.

Benefits

Benefits

What we offer you!

Our team members are rewarded well! UK employees are offered the below, and we will aim for similar elsewhere:

• Private health insurance with all the fun extras (with options for your family too!)
• A training & development budget that helps you to grow with token.com
• 25 days holiday plus local public holidays
• Flexible working hours (we care about your output, not when you rock up or clock out)
• Excellent paid maternity and paternity leave
• Working from home budget
• Top of the range hardware

Please note that we are not in the position to offer sponsorship for this role.