At Auror, we’re empowering the retail industry to reduce theft and Organised Retail Crime, a $150 billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.
Founded in New Zealand, we’re working with some of the best and largest retailers in the world across the UK, Australasia and North America.
Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team.
The Role
The Retail Partnerships Manager will play a key role within Auror’s UK team, growing, leading and embedding our partnership approach with retailers and industry bodies, and working collaboratively and cross-functionally to ensure Auror hits/exceeds its annual sales targets for the UK. We currently work with some of the largest retailers in the UK and this role will be focussed on several high-profile partners.
The role has three parts to it:
1. Nurture and develop existing retail partnerships
- Build relationships with Senior Executives and Profit Protection / Loss Prevention (LP) leaders, helping them to reduce crime and increase safety in their stores.
- Suggest new solutions and identify upsell opportunities that will add value to partnerships.
- Be proactive in determining how Auror can be central to our partners LP ecosystems.
- Partner with Customer Success to ensure we deliver on engagement plans and targets.
2. Play an active role in supporting the LP industry
- Provide thought leadership to industry bodies.
- Play an active role in attending and facilitating industry events, actively promoting and positioning Auror for success.
3. Seek out new retail partnerships in the UK
- Develop and execute strategic plans to achieve sales targets and win retailer business
- Project manage proof-of-concept pilots and / or roll-outs for prospective and / or new partners
- Partner with Customer Success to deliver an end-to-end, seamless experience for future partners.
This role reports to Ellen Dick, Director Retail Partnerships - UK
I’m incredibly passionate about partnering with retailers and police to reduce the impacts on crime in our community. Since joining Auror, almost a decade ago, it’s been my pleasure to support the growth of our retailer community and our team over that time. With a background and public relations and advertising, I joined Auror in the early stages to support the marketing, customer success and general commercial functions.
From there, I spent a number of years building out our customer success function in Australia and New Zealand before taking up the Retail Partnerships mantle and leading our major accounts across ANZ. In early 2023, joined our UK team in a retail partnerships capacity, to drive the success and growth of our UK and Irish partnerships. You can check out my LinkedIn here.
Requirements
- Account Manager or similar role in enterprise sales, preferably within the SaaS industry.
- Retail and / or LP knowledge - understanding of the dynamics, trends and challenges.
- Demonstrated success in managing and growing large, complex accounts, with a track record of achieving sales targets and fostering long-term client relationships.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at various organisational levels.
- Strong negotiation and presentation abilities, with the capacity to deliver compelling product demonstrations and articulate value propositions.
- Strong analytical skills, able to build and execute strategy around key accounts with a data driven and outcome mindset.
- Excellent project-management skills, with a proven track record of leading complex projects end-to-end.
- Strong commercial acumen and the ability to work collaboratively and cross functionally
- Comfortable with ambiguity - we operate in a dynamic way which can mean priorities and pace can change accordingly.
- Experience with Salesforce and Catalyst.
We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).
Benefits
- Competitive Market Salary: Depending on level of experience £55,000 - £85,000 (IC4)
- Employee share scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
- Mental and physical health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrolls you into our private healthcare plan with Vitality.
- Family friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers.
- Personal development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement.
- Team Socials: We have regular team lunches and social events where most (if not all) activities are during work hours.
- Making an impact: You’ll work to solve interesting problems and help us keep communities safe.
Next Steps
We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!
Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.
5 jobs found