Company Description

Nights (6pm - 6am x 3 nights weekly rota)

Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world! 

Lightning Source UK Ltd, an Ingram Content Group company, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.   

Job Description

Milton Keynes - Kiln Farm

Nights (6pm - 6am x 3 nights weekly rota)

Book Production Manufacturing 

Job Summary

This role is responsible for managing their shifts manufacturing process and production  meeting all cost, quality, delivery and safety targets set by the Company, efficiently and consistently.

The Manufacturing Shift Manager drives performance, productivity improvements and develops both machine and staff utilisation lowering the company’s cost per unit (CPU).

Essential Job Duties: 

• Effectively manage all operations to ensure KPI’s targets and business objectives are met and maintained within production, quality, cost, delivery.
• Provide leadership and direction to all Manufacturing Shift Team Leaders and operatives in all aspects of the manufacturing operation.
• Ensure operations are conducted in compliance with ICG global quality specifications, whilst meeting customer SLA’s.
• Organise and facilitate daily Team Leader meetings, ensuring effective and relevant communications throughout all areas of responsibility, prioritising workloads and ensuring maximum process efficiency
• Review and develop continuous improvement, leading and participating in working parties to involve and engage staff, with an aim to increase efficiency and reduce costs. Have full involvement in their implementation and success minimising downtime while increasing UPLH.
• Responsible for yield improvement & non value-added process reduction
• Initiate and implement best practice process, techniques and drive lean manufacturing and 5S
• Create innovative solutions to problems and opportunities to increase productivity
• Work alongside the other 3 Manufacturing Shift Managers to ensure ‘4 shift manufacturing consistency’, correct manning levels, holiday cover where applicable and identify cross functional training needs for development of all shop floor staff and Team Leaders, completing training records to the required standard.
• Ensure there is an appropriate level of multi-skilled colleagues to perform tasks in an effective and efficient manner.
• Develop others to support the site talent and succession plan
• Organising shift cover when required, providing flexible working requirements to achieve KPI’s and carry out return to work discussions with team members returning from sickness
• Continually look to develop staff within the section to ensure that staff are fully utilising their skills
• Update Manufacturing Shift Team Leaders on required targets / rates, and quality checks, providing training and feedback, acting on poor performance where required.
• Measurement of Quality, Cost, Delivery and People and produce statistic reports
• Accurately complete full duty handover to the next Manufacturing Shift Manager – days to nights and nights to days.
• Ensure all activities on site are carried out in a safe manner, in line with policies, ensuring that all Health, Safety and Environmental statutory requirements are met
• Encouraging a total safety culture using observation and feedback techniques, and implementing improvements.
• Ensure consistency in the application of the companies disciplinary, grievance and absence procedures
• Ensure appraisals and reviews are effectively carried out with staff.
• Record accident information as required, followed by, completing any incident reports; carrying out follow-up investigations
• Ensures compliance to all other HR Policies & Procedures
• Work alongside other departments using skills & knowledge to provide support to all teams throughout site.
• To oversee general housekeeping requirements of the manufacturing floor, ensuring high standards of hygiene and tidiness
• Ensure all staff are aware of ICG overall objectives
• In addition to the above the Manufacturing Shift Manager will perform other duties as reasonably requested by the management team
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.
• To report any accidents, potential hazards to the Health and Safety team immediately.

Performance Measures 

• Cost KPI’s
• Quality KPI's
• Delivery KPI’s
• People KPI’s
• Customer feedback
• Achievement of yearly personal targets and objectives
• Feedback from internal colleagues, peers
• Profit and loss performance of the site
• Relationship developer
• Organised
• Analytical
• High level of drive and commitment
• Customer Service skills
• Problem solving skills

Skills:

• Good interpersonal, leadership and motivation skills
• Intermediate level excel
• Experience working in a FMCG environment or any exposure of fast-paced manufacturing operation
• Good knowledge of Continuous improvement & the Lean Principles
• Good awareness of supply chain
• Ability to delegate
• Possess safety qualification preferable IOSH or NEBOSH
• Be computer literate
• Excellent communicational skills are required at all levels; both verbally and written, with specific emphasis on:
• An ability to carry out team briefings, participate in detailed shift handovers and write concise reports
• Experience with co-ordinating and supervising work activities including shift personnel
• Must be able to demonstrate good organisational skills
• Have a willingness to operate flexibly over a wide range of work areas.
• Ability to think logically and solve problems effectively and efficiently
• Strong leadership presence
• Resilient
• Excellent communicator
• Positive team player
• Self-starter

Essential Physical Demands:

•  Ability to walk and stand as needed
• Ability to grip/grasp as needed  
• Ability to lift/carry in full range of motion up to 60lbs as needed
• Ability to push/pull in a warehouse environment up to 70lbs force to push as needed
• Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently
• Ability to work a flexible schedule which could include nights and weekends & ability to travel as needed
• Ability to be trained and operate power industrial equipment
• Exposure to wide range of temperatures

Qualifications

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities): 

Experience:

•  At least 5 years’ experience as a Manufacturing Shift Manager or similar position
• At least 5 years’ experience working with a Warehouse / Production / Distribution Management System
• At least 5 years’ warehouse experience in a fast paced, high volume environment

Education:

• Preferred: Relevant manufacturing/engineering degree
• Preferred: Six sigma or Lean certification
• Essential: A level / College
• Essential: GCSE Maths, English, science

Additional Information

Perks/Benefits:

• Salary commensurate with experience 
• Annual Company Bonus 10% 
• Paid Holiday and Paid Closure days 
• Life Assurance 3x Salary
• BUPA Private Medical Coverage 
• Company Pension Scheme
• Company Sick Pay Scheme
• Continuous Professional Development and Training Opportunities
• Free onsite parking
• Free Hot drinks
• Snack and Drink Vending machines on site
• Service Awards