Company Description

About IAG Tech

IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.

Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

Our Values

At IAG Tech we share common values to help us create the right culture to underpin our thriving community:

Innovation | we value identifying new ways of using technology to solve business challenges

Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues

Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability

Transparency | we value honesty and integrity and always share the reality in a manner the business understands

Agility | we value responsiveness, speed and flexibility in everything we do

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

Job Description

As a Cyber Engineer, you will be working to manage and maintain our Identity and Access Management platforms, working with Product teams in one or more of our domains within the BA Tech Delivery Team to bring agile change to life.

Purpose of the role

Our organisation is seeking an experienced Cyber Engineer to join our team. The successful candidate will have several years of hands-on experience and will be responsible for implementing and maintaining our security posture.

The ideal candidate will have experience working with products/projects in any of the following security domains - IAM and Cloud Security.

You will focus on identity services and platforms, using skills and experience of IDAM Platform-as-Service and Infrastructure-as-Code to deliver robust, secure and stable identity and access solutions for the organisation. You will design, create, maintain, audit and improve IDAM solutions and support platform development through continuous improvement and automation to meet the technology needs of our business.

Now is an exciting time to join the team to help shape and execute ambitious plans over coming years.

Accountabilities

Working in partnership with BA Digital and the business to:

• Oversee projects and change initiatives by leading the design, building, and implementation of IDAM solutions that meet the needs of the organisation using the latest best practices and industry standards.
• Strategically develop identity platforms, environments, and capabilities that enable and  encourage continuous improvement and development, automation, and DevSecOps ways  of working.
• Oversee the production of technical designs, operational and support documentation.
• Provide leadership and strategic direction for the support of identity platforms, to ensure  relevant SLAs for stability, availability, and issue resolution are met.
• Manage and direct the resolution of incidents; oversee the building, testing, and  implementation of fault fixes. Monitor the identity platforms to prevent problems from  occurring.
• Ensure and verify platform compliance with internal and regulatory policy and standards.
• Lead relationships with 3rd party vendors and suppliers to maintain support status with all  products and services used within the platform.
• Collaborate with and guide other teams to ensure compliance with security policies and  procedures.
• Stay informed and inform the team about the latest cloud security trends and best  practices.

This role may require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able to travel to participate in meetings, workshops and other related activities

Qualifications

• Educated to degree level or equivalent experience

Desired qualifications

• Professional certifications e.g., CISM, CISSP, CISA,

Skills

• Leading the strategy for building and maintaining identity solutions using the Microsoft 365 suite of identity platforms and capabilities: Microsoft Entra ID, Microsoft Purview, Microsoft Intune, SCCM, Microsoft Defender, Teams, SharePoint, OneDrive
• Implementing DevOps best practices and methodologies, infrastructure as code (GitHub Actions, PowerShell, Terraform, KQL, JSON, APIs)
• Infrastructure management (Active Directory, Group Policy, Certificate Services, DNS, Exchange, Federation Services, RedHat Identity Manager)
• Experience of DevOps, Scrum / agile, CI / CD, SRE environments and ways of working.
• Ability to communicate complex security concepts to technical and non[1]technical stakeholders. This includes writing clear and concise reports and documentation.
• Understanding of security policies, procedures, and compliance requirements. This includes knowledge of standards such as ISO 27001, NIST, and industry-specific regulations.
• Strong analytical and problem-solving skills to assess complex security issues and develop effective solutions.
• Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation.
• Strong leadership in analytical and problem-solving skills to assess complex security issues and develop effective solutions
• Fluent written and spoken English.

Experience

• Demonstrable experience of delivering cyber security in complex, multi[1]national organisations.
• Proven expertise in the technical design, build, test and support of large and/or complex IDAM solutions.
• Demonstrable experience of deploying and maintaining Microsoft 365 identity platforms and capabilities
• Experience of developing in an agile, DevOps and/or SRE environment, including automation, infrastructure as code and continuous integration / continuous deployment.
• Experience of operating across multiple countries and cultures is desirable, but not essential.

Additional Information

Benefits

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion

IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.

As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.