Job Description

Fresh Direct now have an opportunity for a Credit Controller to join our Finance team, located in Wigan on a full-time, permanent basis.

If you are you interested in starting a finance career and working for a global brand, we want to hear from you!

Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support different areas of the business, deliver an outstanding service to our customers, whilst managing the debt recovery process. You will work to find solutions and ensure customer accounts are maintained within agreed terms and credit limits.

This role requires you to work 40 hours per week, Monday-Friday, with 3 days on site in the Wigan office and 2 days working from home.

Key Responsibilities:

• Ensure we continuously engage with our sales and divisional finance colleagues to maintain an appropriate balance of great customer relationships and credit risk management these are reviewed and amended, where appropriate
• Working with the Credit Manager to achieve targets.
• Consistently reviewing the processes operating within the Department and making recommendations to the Credit Manager of improvements that will maximise cashflow and minimise bad debt.
• Collaborate with other internal functions in Fresh Direct, e.g. Operations, Telesales, Customer Care and Sales Operations, to highlight process issues and deliver improvements
• Visiting customers at their place of business, where appropriate, to overcome any issues causing bad debt risks.
• Ensure we are making full use of our external credit rating agency's tools to minimise bad debt risk.
• Manage housekeeping processes to minimise open items on the ledger.
• Ensure the timely provision of regular management reports and ad hoc information.
• Other Ad-Hoc tasks, as required by the Credit Manager.

About you:

This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.

We are however looking for an individual who has the experience of working in a fast-paced environment and has an interest in Finance or Credit Control. This role will require you to work with Microsoft Excel (pivot tablet, v-lookups) so you must be confident using this programme. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential. This is a great opportunity for someone who is looking to start a career in Finance in a well-establish and growing organisation.

What you’ll receive:

• A competitive salary.
• Hybrid working agreement – 2 days from home per week.
• Annual holiday allowance
• Competitive Pension scheme.
• Online GP service including annual flu jabs and eye tests.
• Huge discounts on all sorts of lovely food and award-winning products through our staff shop.
• Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
• Recognition awards and Incentives.
• Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.