Job Description

Salesforce Functional Analyst

Competitive salary,  & home-based contract & Excellent Company Benefits 

Remote (some travel to different sites when required)

We have an exciting opportunity for a Salesforce Functional Analyst to join our CRM team to work with the relevant Sales & Service business teams to understand complex business processes and strategies, define functional solutions for business needs, configure applications and systems into efficient business solutions using the SalesForce Sales & Service Cloud Platforms.

As a Salesforce Functional Analyst you will be responsible for managing or performing work associated with IT business analysis including: Identifying and analyzing business needs, making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.

What you’ll be doing:

• Collaborate with business and technology stakeholders to understand the business strategy and propose solutions to achieve business goals within Salesforce.com
• Provide highly specialized technical skills to understand the specific needs of stories during each iteration and ensure design and development standards are met
• Use Agile and Lean principles to ensure speed-to-market of solutions and maximum business value capture
• Stay current on new technologies and industry trends, specifically Salesforce.com Sales & Service Cloud, and make recommendations for adoption based on business goals, investments, benefits and risks
• Perform advanced Salesforce.com application and platform administration and testing (user administration, config changes, deployment, data and environment setup, reports/dashboard development, workflow, validation rules, etc.)
• Act as a key stakeholder in the daily stand-ups, sprint reviews and retrospectives to update progress, highlight and resolve impediments

We are looking for;

• Salesforce Admin Certification is essential
• Experience as a business or functional analyst/ similar transferrable role
• Experience administering enterprise Salesforce CRM system
• Expert understanding of standard Sales/CRM concepts and business processes
• Salesforce.com Sales & Service Cloud experience is desired
• Strong knowledge of continuous integration / continuous delivery practices

What you’ll get:

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
• And much more….

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.