Technical Community Manager - Appvia

Location: London, UK

About Us

At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey.

Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed.

The Role

To support our ambitious growth targets and brand’s market presence, we are seeking a dynamic, driven and engaging Technical Community Manager to join our revenue team. The ideal candidate will be responsible for building and managing our technical community through strategic digital marketing content and events. This role requires a unique blend of technical expertise, content creation skills, creativity and community engagement to drive brand awareness, product adoption, and customer loyalty.

You will come from a technical background and have a passion for Cloud, DevOps and Development technologies with an inquisitive mind. You will enjoy engaging with the wider community, growing both Appvia’s and your own personal brand, and have a keen interest in marketing, sales or similar roles. 

This is a great opportunity for someone willing to be invested in, upskilled and mentored in the role.

Interview process - 3 stage

• Initial conversation with our Talent Acquisition Manager
• Interview with the Hiring Manager
• Leadership Final Interview

Requirements

Key Responsibilities:

Building the Technical community with engaging content:

• Help shape and execute the content strategy that includes blogs, white-papers, case studies, and video content tailored for a technical audience.
• Build, manage, and grow a technical community through various digital platforms.
• Identify and engage with key influencers, thought leaders, and stakeholders within the community.
• Foster a collaborative environment, encouraging knowledge sharing, discussion, and feedback among community members.
• Collaborate with product teams, technical experts, and external contributors to produce high-quality, relevant, and engaging content.
• Manage content calendars, ensuring timely publication and alignment with overall marketing and business objectives.
• Exceptional written and verbal communication skills, with a demonstrated ability to create compelling and engaging content for a technical audience.

Community events, meet-ups and digital platforms:

• Help plan, organise, and execute virtual and in-person events and meetups to engage the community and promote our products and services.
• Work closely with the CEO and COO on managing and coordinating podcast content, guest pipeline and content distribution. 
• Coordinate with internal teams and external partners to ensure smooth execution and maximum impact of each event.
• Track and analyse the event and digital performance to optimise and improve community engagement.
• Leverage SEO, social media, and email marketing to enhance community engagement and attract new members.
• Monitor, analyse, and report on community engagement metrics and KPIs, adjusting strategies as necessary to improve results.
• Stay abreast of the latest digital marketing trends and technologies, continuously innovating and optimising our approach to community management.
• Collaborate with cross-functional teams including product, sales, and customer support to align community initiatives with business goals.
• Gather community feedback and provide insights to internal teams to help shape product development and marketing strategies.

Qualifications:

• Bachelor’s degree in or similar in Computer Science or experience in a technical engineering role. 
• Some experience in community management, digital marketing, or equivalent.
• Understanding of the latest digital marketing tools and platforms, including SEO, social media, and content management systems.
• Excellent verbal and written communication skills, with the ability to produce engaging and compelling content for a technical audience.
• Analytical mindset with the ability to track and interpret community engagement metrics.
• Passionate about technology and staying updated with the latest industry trends and innovations.

Benefits

Why join Appvia?

We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud.

We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry.

With us our customers, like the UK’s Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products.

Benefits

💰 We are generous - you’ll be paid fairly for your role (inc. commission, stock options & company bonus).

🎂 We celebrate you - you’ll get the day off for your Birthday, plus your 25 days annual leave and the 8 bank hols.

📈 We win together - non-commission based roles receive a company & individual performance-based bonus.

🏥 We take health & wellbeing seriously - you’ll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App.

✨ We’re mindful - you’ll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well.

🎒We want you to grow - you’ll be joining an exceptional team who will help you shape the career you’re dreaming of, each Appvian has access to an individual training budget.

🎉 We’re fun - we sponsor regular team socials, board game nights, Cloud Unplugged Podcast, meet-ups and more!

But don’t just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.