Customer Care Officer
Full-time
Mid
Description
Job Location
United Arab Emirates
Experience
4 to 8 years
Qualification Level
Graduate
Job Function
Customer Service / Telecalling
Skillset
Customer Service, Soft Skills
Preferred Jobseekers
Locally available candidates only apply for this job
NAS Neuron Health Services is seeking a dedicated Customer Care Officer to join its expanding healthcare team. This role is ideal for professionals with a background in medical or allied health fields who are passionate about providing exceptional customer service in the healthcare sector. Key Responsibilities:Respond to patient inquiries and provide guidance on healthcare services.Assist patients in navigating healthcare plans and insurance processes.Maintain accurate records of interactions and follow-up actions.Collaborate with medical and administrative teams to ensure high-quality service.Promote a patient-centered approach in all communications. Requirements:Bachelor s degree in Pharmacy (B.Pharm), Nursing (BSc), Lab Technician, or related field.Strong communication and interpersonal skills.Professional, empathetic, and detail-oriented.Ability to work in a fast-paced healthcare environment.
United Arab Emirates
Experience
4 to 8 years
Qualification Level
Graduate
Job Function
Customer Service / Telecalling
Skillset
Customer Service, Soft Skills
Preferred Jobseekers
Locally available candidates only apply for this job
NAS Neuron Health Services is seeking a dedicated Customer Care Officer to join its expanding healthcare team. This role is ideal for professionals with a background in medical or allied health fields who are passionate about providing exceptional customer service in the healthcare sector. Key Responsibilities:Respond to patient inquiries and provide guidance on healthcare services.Assist patients in navigating healthcare plans and insurance processes.Maintain accurate records of interactions and follow-up actions.Collaborate with medical and administrative teams to ensure high-quality service.Promote a patient-centered approach in all communications. Requirements:Bachelor s degree in Pharmacy (B.Pharm), Nursing (BSc), Lab Technician, or related field.Strong communication and interpersonal skills.Professional, empathetic, and detail-oriented.Ability to work in a fast-paced healthcare environment.