Customer Support Executive
Full-time
Mid
Description
The Role
As a Customer Support Executive (Local Emirati Talent), you will be the face of Al Ain Raceway providing a warm welcome and ensuring every guest enjoys a seamless and memorable experience. You will handle customer interactions in person, over the phone, and via email, assist with bookings and inquiries, and support customer/event-related activities.
Key Responsibilities
Greet and assist customers at the front desk or via phone/email inquiries
Provide detailed information about services, activities, and events
Handle customer bookings and manage reservations in the system
Resolve customer concerns promptly and professionally
Collect and record customer feedback to enhance service quality
Support customer related tasks as required
Requirements: UAE National (with family book).Minimum Qualifications: · High school education/diploma · Freshers/University Students are welcome to apply (extensive training will be provided).
Job Type: Full-time
Education:
• Bachelor's (Preferred)
As a Customer Support Executive (Local Emirati Talent), you will be the face of Al Ain Raceway providing a warm welcome and ensuring every guest enjoys a seamless and memorable experience. You will handle customer interactions in person, over the phone, and via email, assist with bookings and inquiries, and support customer/event-related activities.
Key Responsibilities
Greet and assist customers at the front desk or via phone/email inquiries
Provide detailed information about services, activities, and events
Handle customer bookings and manage reservations in the system
Resolve customer concerns promptly and professionally
Collect and record customer feedback to enhance service quality
Support customer related tasks as required
Requirements: UAE National (with family book).Minimum Qualifications: · High school education/diploma · Freshers/University Students are welcome to apply (extensive training will be provided).
Job Type: Full-time
Education:
• Bachelor's (Preferred)