Field Service IT Technician

Orada Technology Solutions • Heidelberg, MS • Information Technology
Contract Mid

Description

Heidelberg, MS

Orada Technology Solutions is an IT Consulting Company, which is looking for a motivated and professional Onsite IT Support Technician to provide comprehensive deskside support at our Heidelberg, MS. This role requires someone who is comfortable wearing many hats in a smaller office environment.

Job Title: Onsite IT Support Technician

Location: Heidelberg, MS (Onsite)

Pay Rate: $28.00 - $34.00

Job Type: Independent Contractor (1099)

Schedule: Full-Time & Part-Time

Responsibilities:
• As the primary IT support on site, you’ll manage everything from device imaging and deployment to meeting-room AV setup and stockroom inventory management.
• Support end users on Windows 10/11 machines, troubleshoot Office 365, network printers, and scanners, and keep the site’s AV and conferencing systems running.
• Track devices in our asset management database, package and ship equipment with our logistics partners, and handle equipment retirement and data wiping according to company security policies. Because this site occasionally needs rapid support for executives or visiting teams, you’ll maintain a small stock of ready-to-go loaner devices.

Requirements:
• High school diploma required; Associate’s degree in IT preferred.
• CompTIA A+, Microsoft MD-100/MD-101 certification preferred.
• At least 1 year of IT support experience, with proven ability to manage multiple responsibilities independently.
• Technical Skills in Windows 10/11 desktop support, Imaging and reloading devices with corporate standard builds, Microsoft Office 365, Printer, scanner, and peripheral troubleshooting, AV/conferencing support (Zoom, Teams, basic AV hardware), Asset management tools (CMDB/ServiceNow)

Soft Skills:
• Strong organizational skills
• Attention to detail
• Ability to communicate with technical and non-technical staff alike.

Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in above required skills.

Why Work With Us:
• Flexible schedule which allows to pick and choose when to accept jobs
• Compensation based efficiency with set rate per job
• Repairs can be completed as efficiently as you choose without affecting the rate
• Certifications are offered

Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Contract

Pay: $28.00 - $34.00 per hour

Benefits:
• Flexible schedule

Work Location: In person