HR Operations Manager

HR Operations Manager Manchester City Centre based Head Office Hybrid and flexible working – 2 days in the office per week Permanent & Full Time (37 hours per week) £50,000 - £54,500 plus highly competitive benefits package, including 39 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions (access to local government pension scheme) Are you an experienced HR professional with strong expertise in employee relations and a passion for improving HR services? We are seeking a proactive and confident HR Operations Manager to lead a small team and deliver high-quality, people-focused HR employee relations support and further transactional services across the organisation. This is a brand-new role within the organisation as they look to transform their HR service. Reporting directly into the Head of HR Operations, you will be responsible for providing expert employment relations guidance, overseeing HR administration and transactional services, and supporting strategic workforce initiatives. You will play a key role in shaping modern, efficient HR practices and ensuring legal compliance across the employee lifecycle. Working closely with senior leaders, you will help drive improvements in employee experience, HR processes, and organisational culture. Key responsibilities of the HR Operations Manager: Act as the senior specialist for all employee relations matters.Lead on complex cases, including disciplinaries, grievances, investigations, performance issues and appeals.Develop tools, templates and training to build ER capability across the organisation.Support organisational restructures, TUP