Support Services Manager
Full-time
Mid
Description
Support Services Manager
This role entails providing direct assistance to customers who face numerous challenges, delivering intensive support to help them maintain stability and progress.
The Support Services Manager will oversee a caseload of 15–20 customers with complex needs, offering tailored support and creating personalized plans to aid their growth.
• Manage a caseload of 15–20 customers with complex needs, delivering intensive, personal support.
• Build trust and develop customized action plans to help customers stabilize and achieve their goals.
• Guide customers through a structured framework: Stabilizing, Managing, Aspiring, and Succeeding.
Key Responsibilities:
• Deliver targeted interventions to address customer needs.
• Establish strong relationships built on trust and mutual respect.
• Develop comprehensive action plans tailored to individual customer requirements.
Benefits:
This role offers the opportunity to make a meaningful difference in the lives of our customers. By joining our team, you will be part of a dedicated group of professionals committed to supporting those in need.
We are seeking an experienced professional who shares our commitment to excellence and is passionate about making a positive impact.
This role entails providing direct assistance to customers who face numerous challenges, delivering intensive support to help them maintain stability and progress.
The Support Services Manager will oversee a caseload of 15–20 customers with complex needs, offering tailored support and creating personalized plans to aid their growth.
• Manage a caseload of 15–20 customers with complex needs, delivering intensive, personal support.
• Build trust and develop customized action plans to help customers stabilize and achieve their goals.
• Guide customers through a structured framework: Stabilizing, Managing, Aspiring, and Succeeding.
Key Responsibilities:
• Deliver targeted interventions to address customer needs.
• Establish strong relationships built on trust and mutual respect.
• Develop comprehensive action plans tailored to individual customer requirements.
Benefits:
This role offers the opportunity to make a meaningful difference in the lives of our customers. By joining our team, you will be part of a dedicated group of professionals committed to supporting those in need.
We are seeking an experienced professional who shares our commitment to excellence and is passionate about making a positive impact.